Service Quality Assessment
Thank you for participating
Our Quality of Service is the most important pillar of our operations. To assess our service performance, we rely on our customer's feedback. Your answers to the following questions will reveal our strength, but more importantly our weaknesses, on which we need to improve to serve you - our customers - even better in the future.
To start sharing your experience, kindly click
Service Request Details
When did the Service Intervention occur (Start Date) *
Instrument's Manufacturer and Model *
Type of Service
| Instrument Breakdown | Preventive Maintenance | Application Support | Upgradation | |
|---|---|---|---|---|
| Individual Service Call - Chargeable | ||||
| Service Contract - Chargeable | ||||
| Warranty Service | ||||
| Individual Service Call - Free of Charge |
If other, please specify: